Upon placing your order, your products will ship within 5 business days. The shoe will enter stage 2 which is painting. It takes 3 days to paint, protect and dry before shipping.
The check out offers 4 options for shipping. If you live in Toronto you can arrange for pick up in person. If not, there are 3 options depending on your urgency timeline. A shipping confirmation email including the tracking number will be sent to the email associated with the order as soon as the carrier picks up the item and scans the label.
If there is a date needed, please send us an email directly with the date needed to firstname.lastname@example.org and we will work with you to make it happen.
For packages that may have been lost in transit, we will wait seven days after the original delivery date to see if the package arrives late. From our experience, giving that extra time often allows time for the shipper or customer to locate the package and get it out for re-delivery.